1. Data We Collect

When you use our website or services, we may collect the following categories of data:

• Personal identification information: Name, email address, phone number, and any details you provide via contact forms or consultation requests.
• Technical data: IP address, browser type, device information, and browsing behavior collected through cookies and similar tracking technologies.
• Communication data: Records of correspondence when you reach out to us via email, phone, or our contact form.

2. How We Use Your Data

Your data is processed for the following purposes:

• Responding to inquiries and providing real estate advisory services.
• Improving our website through analytics and user behavior analysis.
• Complying with legal obligations and regulatory requirements.
• Sending relevant property market updates only with your explicit consent.

3. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage cookie preferences through your browser settings. Third-party analytics providers (e.g., Google Analytics) may process anonymized data on our behalf.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist in operating our website and business, including:

• Hosting and infrastructure providers.
• Email and form processing services.
• CRM and analytics platforms.

All third parties are contractually bound to protect your data and use it only for the purposes we specify.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request transfer of your data to another service provider.
• Opt-out: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us using the details below. We will respond within 30 days.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once no longer needed, data is securely deleted or anonymized.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

8. International Transfers

If you are located outside South Africa, your data may be transferred to and processed in South Africa. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Misrepresentation & Transparency

We do not make misleading claims, create false urgency, or use fake endorsements. All property information and market insights provided are based on verified data. We do not imply official affiliation with any government entity or guarantee specific investment returns without documented evidence.

10. Contact Us

For privacy-related inquiries, data requests, or complaints, please contact us:

NhaDatBan
73508 Adams Manor Suite 801
Phone: +27(11)7176868
Email: info@nhadatban.com